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My order is missing items.

We’re so sorry you’re missing items in your order! Please submit a request to Color Street Customer Support and include the order number and information about the missing item(s).

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Articles in this section

  • I have a defective makeup item.
  • How long does it take once a package is shipped for it to be delivered?
  • What payment methods do you accept?
  • I have a defective nail strip in my order.
  • How can I return an order?
  • How much does shipping cost? (Europe)
  • Do you ship outside of the US?
  • Can I change the shipping method of my order after it’s been placed?
  • I haven't received my order.
  • How much does shipping cost?
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