Stylist FAQs

Account & Policy

• Where can I submit compliance-related inquiries?
• How can I reactivate my Stylist account?
• I don’t use the Color Street website to sell. Can I opt-out of the eSuite fee?
• I am no longer interested in being a Stylist. How can I deactivate my current Stylist account?

Getting Started

• How do I become a Stylist?
• What are your current Stylist promotions and perks?
• How do I access my Stylist information and start selling?
• Can I join without purchasing a New Stylist Kit?

Commissions & Pay Portal

• I need help with my Pay Portal account.
• What is the Pay Portal?
• I did not receive an email for Pay Portal activation.
• What is the $2 fee deducted from my monthly commission?
• What is meant by “Active Stylist?” Will my Stylist account ever be deactivated?
• What is Personal Volume and how is it calculated?

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Virtual Office & App

• I need help logging in to the Stylist App.
• How do I update my credit card for the eSuite fee?
• My stats are not loading in the Stylist App.
• Where can I find my Product Credit?
• Can I change my Color Street website URL?
• How do I change my Stylist account information?

Beauty Social Parties

• Can I re-open a Beauty Social party?
• How do I link an order to a Beauty Social after it has been placed?