I have a defective nail strip in my order.

We strive to deliver high-quality items with every order. If you’ve received defective nail strips, please contact Color Street Customer Support via our contact form and include your order number, the lot code (one letter followed by five numbers, such as A12345) located on your package above the barcode, and clear images of the product defect.

All claims for defective product must be submitted no later than 90 days from the ship date. Color
Street does not offer refund/exchange for normal wear or application errors.

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