You can view the status of any order placed through your website by going to your Virtual Office, then selecting Your Orders or Customer Orders under the Orders & Contacts menu. From there, you can select an order to view details or click on the tracking button to view tracking information.
Have more questions? Submit a request
Articles in this section
- How long does it take once a package is shipped for it to be delivered?
- What payment methods do you accept?
- I have a defective item in my order.
- How can I return an order?
- Do you ship outside of the US?
- Can I change the shipping method of my order after it’s been placed?
- I haven't received my order.
- How much does shipping cost?
- What will it cost to ship my order with expedited shipping? (U.S. Only)
- How long will it take to receive a refund credit?